Microsoft it self don't have an answer?!!! HELP?

Event Type:Information

Event Source:Winlogon

Event Category:None

Event ID:1002

Date:6/25/2007

Time:5:33:42 AM

User:N/A

Computer:RAMILAPTOP

Description:

The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.as...

that's what I get in my event viewer when I try to open any folder ( view explorer ) . what happen is that my explorer get restarted. I don't want FORMAT. PLEASE help How can I fix this problem?!!!

Microsoft it self don't have an answer?!!! HELP?microsoft internet explorer

Seems like you got the popular Winlogon virus, you can fix it temporaily but it will come back...only resort is too format and be more careful.

Microsoft it self don't have an answer?!!! HELP?microsoft downloads internet explorer

Hi Pal :)

Well, at first, I would suggest you to restore your computer to an earlier date when your computer used to work just fine. To access that, go to Start %26gt; All Programs %26gt; Accessories %26gt; System Tools %26gt; System Restore. Make sure you choose a date when your computer was OK. Many times this usually overlooked function of Windows really helps.

Secondly, you might want to give a try to the "Repair" option of the Windows installation. I have never used it, but have seen it there on the installation page of Windows XP, when it searches your hard disk drive and in case it finds a current installation of Windows XP, it asks if what you want to do is to repair the current installation, rather than installing over. Make sure you create backups of all of your files before you go for this one.

Should this fail, you might then need to choose the second option (Format, Clean Installation). Or, if you have still have some hope, you might want to contact Microsoft and see if they can help.

Hope one of the soft solutions will work out ;)